Privacy Policy

1. Information We Collect

We collect personal and business information that you provide directly to us when you:

• Register for an account
• Place an order
• Subscribe to our newsletter
• Contact customer support

The information we collect may include:

• Personal Information: Name, email address, phone number, billing and shipping addresses
• Business Information: Company name, business address, and tax identification number (if applicable)
• Payment Information: Credit/debit card details and billing information
• Account Information: Username, password, and order history
• Technical Information: IP address, browser type, operating system, and device details
• Usage Information: Pages visited, time spent on the Site, and referring URLs

2. How We Use Your Information

We use the information we collect for purposes such as:

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Sending order confirmations, invoices, or promotional materials (if you’ve opted in)
• Improving our website, services, and product offerings
• Verifying business details for wholesale or large-volume purchases
• Complying with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business information. However, we may share your information with trusted third-party service providers who help us operate our business, such as:

• Payment processors
• Shipping and delivery partners
• Email and marketing service providers

All third parties are required to maintain the confidentiality and security of your information and may only use it for the services they provide to us.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These include encrypted connections, secure servers, and restricted access. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal data, including:

• Accessing the information we hold about you
• Correcting any inaccuracies
• Requesting deletion of your data
• Opting out of marketing emails or promotions

To exercise these rights, please contact us at elcamellodistribution@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and improve functionality. You can disable cookies through your browser settings, but some features may not function properly.

7. Children’s Privacy

Our Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: